In accordance with City of Chicago requirements, full COVID-19 vaccination or negative COVID-19 test results will be required to attend Lollapalooza 2021. For patrons who are not fully vaccinated, a negative COVID-19 test result must be obtained within 72 hours of attending Lollapalooza. If you have questions about COVID-19 vaccines or to find a vaccination location near you, please visit www.vaccinefinder.org.
LOLLA 2021 ENTRY PROCEDURES
Lollapalooza Fan Health Pledge
Full COVID-19 policies and more information available at www.lollapalooza.com/safety.
WRISTBAND ACTIVATION: Fans must activate their wristbands before heading to Grant Park. Click HERE to activate your wristband and register for Cashless presented by PayPal. Sign up for Cashless by linking your account with PayPal and you could get a $10 credit from Lollapalooza. Limited Offer. Terms Apply.
FESTIVAL ENTRANCES: Fans can enter the park at the Main Entrance at Michigan Avenue and Ida B. Wells Drive, or at the North Entrance at Columbus and Monroe. Peak entry times are typically 2-5pm. To speed up entry, arrive at the festival outside of these hours.
VIP and Platinum Ticketholders have dedicated entrances to the festival. Both VIP and Platinum ticket holders can enter on the north side of the Box Office near Van Buren and Michigan Ave. There is also a dedicated Platinum entrance at the 11th Street Pedestrian Bridge. Golf cart transportation will meet Platinum guests upon arrival and take them to their destination of choice.
BAG SEARCH AND NO BAG EXPRESS LANES: The safety and security of our fans is our top priority. ALL bags will be searched before entry. CLEAR BAGS made up of clear plastic, vinyl, or pvc, and no larger than 12" x 12" x 6" ONLY. Small clutch purses and fanny packs with no more than 1 pocket. Clutch purses no larger than 4.5" x 5.5. Hydration packs are allowed but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.
To speed up entry, leave your bags at home, and take advantage of Lolla’s No Bag Express Lanes.
ALLOWED AND PROHIBITED ITEMS
A full list of allowed and prohibited items can be found at www.lollapalooza.com/information.
Reminder: NO LIQUIDS ARE ALLOWED TO BE BROUGHT INTO THE FESTIVAL.
TICKETS: A limited number of 1-Day Tickets are available at www.lollapalooza.com/tickets. Lollapalooza welcomes music fans of all ages, including kids. Children 10-year-old and younger will be admitted free of charge with a ticket-holding adult. Limit two kids per adult.
If your wristband needs to be replaced, there is a $25 Wristband Replacement Fee. Wristband Assistance is located at the north intersection of Ida B. Wells Drive and Michigan Avenue.
Thursday, July 28 to Sunday, August 1 from 11am to 10pm each day.
Box Office – Location and Hours of Operation:
The Box Office is located at the corner of Michigan Avenue and Ida B. Wells South.Hours of Operation:
Wednesday, July 28th – 12PM-7PM
Thursday, July 29th – Sunday, August 1st – 10AM-9PMPlease visit this location to pick up Will Call orders, upgrade tickets (if available), or to receive support for tickets purchased through the Ticketmaster Verified Ticket Exchange. A government-issued ID is required to verify your order and pick up tickets.
Wristband Assistance – Location and Hours of Operation:
Wristband Assistance is located at the corner of Michigan Avenue and Ida B Wells North.Hours of Operation:
Wednesday, July 28th – 12PM-7PM
Thursday, July 29th – Sunday, August 1st – 10AM-9PMPlease visit this location if you need a wristband replacement or have any other issues with your wristband. A government-issued ID is required to verify your order.
MOBILE APP: From creating your perfect Custom Schedule, to checking out the 2021 Map, we’ve got you covered. Download The Official Lolla Mobile App presented by Bud Light Seltzer for Android and iPhone to have everything Lolla right at your fingertips. Also, opt-in for push notifications to stay in the loop on schedule changes, fun giveaways, important updates and emergency information all weekend long!
GET SOCIAL: Follow Lolla on Twitter and Instagram to stay up to date on major announcements, and catch a unique look at the fest. Fans who tag the fest in their posts using @lollapalooza and #lolla can join the conversation and have a chance to see their posts on screens throughout Grant Park.
SMS: To receive information about Lollapalooza via text, text LOLLA to 76107 for festival updates.
GETTING TO LOLLA
Fans are encouraged to use eco-friendly transportation to get to Grant Park, including public transit, walking and bicycles. See below for the overview of options!
PUBLIC TRANSPORTATION: CTA, Metra and Pace make getting to Lolla easy. Plan your trip today using the Regional Transportation Authority's trip planner. Please be reminded that all CTA, Metra and rideshare passengers are required to wear masks, even if fully vaccinated.
PARKING: Convenient and security patrolled, 24-hour parking is available near Grant Park at the four Millennium Garages. For the best rates, reserve your parking in advance here.
BIKING: You can always rent a bike for the day or weekend! Check out Bike & Roll, conveniently located just outside of the festival grounds at 34 S Michigan Ave.
Also, be sure to check out Divvy Bikes – Chicago's only bike share platform. You can conveniently rent a bike from one of the various docking stations located around Chicago. Use the code LOLLA21 in the app for one ride of only $3.60 + tax!
LOCKERS & MOBILE CHARGING: Do you want a safe and secure place to store your things and keep your phone charged while you enjoy Lollapalooza? We offer 4-Day, 3-Day, 2-Day and 1-Day locker and mobile charging pack rentals available near the main entrance, so you can free up your hands and avoid losing any personal items during the show. Click here to reserve your locker in advance and secure the best available pricing.
GUEST SERVICES & ACCESSIBILITY CENTER: Visit a Guest Services booth or staff member for all event related questions while on site. The main Guest Services booth is located at Columbus and Ida B Wells. Two additional tents are located off Columbus, north of Jackson and off Balbo.. For all questions related to our Accessibility Programs and Services on-site, visit the Accessibility Center just south of the main Guest Services booth. We’ve also partnered with KultureCity this year to provide a low sensory space, just West of the Bonus Tracks stage!
LOST & FOUND: If you lose something at the festival, check with the main Guest Services booth at Columbus and Ida B. Wells Drive or visit Lollapalooza’s virtual lost and found atwww.lollapalooza.com/lostfound. Here you can view found inventory, submit a claim, and be more easily connected with your item(s). If you find something, please turn it into a Guest Services booth. Visit a Guest Services booth for all event related questions while on-site. Additionally, on Monday, August 2nd there will be a Lost & Found matched item pickup from 9am to 6pm just south of the main entrance off Michigan Avenue.
UBER: Go home with Uber. To request your ride, exit Grant Park and walk west of State Street!
SUSTAINABILITY: Lollapalooza, a 2017 Illinois Sustainability Award recipient, is committed to sustainable festival practices in the field, behind the scenes and through the preservation of the ever-beautiful Grant Park. This commitment is integrated into every area of the park, from recycling and composting, to eco-friendly service items at Chow Town, and Hydration Stations that provide patrons free, filtered water, diverting millions of plastic bottles from the landfill. Additionally, Lollapalooza will use biodiesel for all generators and equipment and will fund renewable energy projects through carbon offset purchases.
We invite attendees to join our sustainability efforts to reduce the festival’s impact on the environment by participating in recycling initiatives such as the Rock and Recycle Program, where fans can earn a commemorative Lollapalooza t-shirt, diverting waste from going into the landfill by composting your food waste and other compostables, refilling your EMPTY water bottles to reduce plastic waste and taking eco-friendly transportation to the festival.
HELP REDUCE WASTE WITH REVERB: REVERB is excited to support Lollapalooza’s efforts to build a more sustainable music industry at the festival through the Divert It! Composting program. While onsite, REVERB volunteers will be educating and engaging fans in the fight to reduce food waste, an often-overlooked driver of global climate change. Be sure to use the proper bins to dispose of your waste, recyclables and compostables at the festival.
MUSICALLY FED: Lollapalooza is pleased to partner with Musically Fed this year. Musically Fed works with artists, promoters, management, and venues nationwide to donate unused backstage meals to community organizations that feed the homeless, hungry and food insecure. Those passionate about ending hunger can contribute to this life saving work at www.musicallyfed.org.
LOLLAPALOOZA AFTERSHOWS: This year Lollapalooza is bringing over 50 Official Aftershows featuring incredible artists to venues throughout Chicago, keeping fans rocking even after the festival gates have closed. Tickets are still available to select shows. Check out the full schedule and get tickets at www.do312.com/lollaaftershows.
DIGITAL MARKETPLACE LAUNCH
COLLECT FEST & ARTIST NFTS: Today Lollapalooza launched its first-ever Digital Marketplace featuring NFT collectibles celebrating the festival, our 30th Anniversary and the seven international editions and collaborations, with select artists from the 2021 lineup.
We chose Solana, a high-performance blockchain that provides scalable, ultrafast, energy-efficient infrastructure for decentralized apps and NFT marketplaces, to power the Lollapalooza Digital Marketplace. For more information on Solana or explore artist NFTs, please visit https://solana.com/lolla.
Check out the full collection from the festival and select artists like Steve Aoki, Modest Mouse, Band of Horses, and others at https://lollapalooza.live-nfts.com and look out for more limited edition drops throughout the week and the weekend.
OFFICIAL LIVESTREAM: Hulu is the exclusive streaming partner of Lollapalooza 2021. Beginning July 29th through the end of the festival, Hulu on-demand subscribers will be able to tune into the exclusive livestream to enjoy performances from artists including Foo Fighters, Post Malone, Journey and more at no additional cost. Please see here for the full lineup of performances that will be available on the Lollapalooza 2021 livestream only on Hulu*.
*Requires Hulu or Hulu (No Ads) base plan subscription. Live content access available from 10:00am – 9:00 pm PT on 7/29/21 – 8/1/21 only.