EVERYTHING YOU NEED TO KNOW FOR LOLLA
WRISTBAND & CASHLESS
Before you turn up at Grant Park, activate your wristband online and register for Lolla Cashless! Wristband registration guarantees a smooth and simple entry process each day plus it makes sure that your festival experience fits all your needs. It also lets you link your credit card to your wristband, creating the magic that we like to call Lolla Cashless. With the tap of a wrist you can grab a bite, score a drink, and rock some merch. Sounds great, right?
BAG SEARCH & EXPRESS LANES
Safety First, People.
Want to get into Lolla as quick as possible? Leave your bag at home! If you DO NOT have a bag, please enter through the Express Lane. If you DO have a bag, please enter through the Bag Lane and expect delays as bags are open for inspection. Please check the list of permitted items at the gate, listen for the audio announcements and dispose of any item that is not allowed inside the festival.
Do not leave your items unattended. Lockers are available for rent just south of the main entrance off Congress. Lost and Found is located at the Info Tent at Columbus and Congress, and you can search for missing items here. Please have your wristbands securely fastened on your right wrist and visible to security as you enter the festival grounds.
All ticketholders are allowed to re-enter the festival 3 times per day after initial entry. You must be scanned upon exit at the gate in order to re-enter that same day. Ticketholders and their belongings will be searched upon entry and every re-entry to the park.
At the conclusion of each night, head towards Michigan Avenue at Jackson or Balbo for a quicker exit, as well as the main entry gates from which you entered.
OFFICIAL LOLLA MOBILE APP
Get The App, Hit Download (Go on, do it)
It’s all you’ve ever wanted in an app. From creating your perfect Custom Schedule, to mapping out Grant Park and seeing exactly where your favorite bands will be, we’ve got you covered. Download the Official Mobile App for Android and iPhone to have everything Lolla right at your fingertips.
Also, opt-in for Push Notifications to stay in the loop on schedule changes, fun giveaways, important updates and emergency information all weekend long!
Get With The Program
It’s already in your pocket. Download the Official Lolla App or Digital Program now. Keep all the info you need at your side, all weekend long!
Double-tap, re-tweet, favorite, and follow the Lolla fun all weekend! By keeping up with us on Facebook, Twitter, Instagram and Snapchat you can fill your feeds with live updates from around the park, flash giveaways, special announcements and behind the scenes snapshots. Post all weekend long with your favorite Lolla moments, and your masterpiece could end up on the jumbotron if you #lolla and tag @lollapalooza.
BOX OFFICE & TICKETING 411
By now you should have received your 2016 Lolla wristband in the mail, but if you have any ticket-related questions, you can get all the info you need in the Tickets section of our FAQs Page.
The Festival Box Office, Guest List and Will Call are located on the corner of S. Michigan Avenue and E. Van Buren Street. If you’re lookin’ for it, type “South Michigan Ave and East Van Buren” into your device.
2016 Box Office Hours Are:
Tuesday, 7/26: 12PM – 8PM
Wednesday, 7/27: 12PM – 8PM
Thursday, 7/28: 10AM – 10PM
Friday, 7/29: 10AM – 10PM
Saturday, 7/30: 10AM – 10PM
Sunday, 7/31: 10AM – 10PM
Counterfeit Wristband Alert: All 4-Day GA and 1-Day GA Tickets to Lollapalooza 2016 are sold-out. All wristbands contain RFID technology and will be authenticated upon entering the gates. Lollapalooza organizers do not condone purchasing tickets from secondary markets, and ask fans to beware of purchasing counterfeit wristbands. Tickets purchased from any source besides Lollapalooza.com or Front Gate Tickets may not be honored at the gates.
VIP Tickets, Platinum Tickets, and Hotel Packages are still on sale – get yours here.
Before you get ready to Lolla, take a look at our list of Festival Do’s and Don’ts. Get the basic info on re-entry, ins & outs and other need-to-knows so that you can focus on why you’re coming to Lolla – for the music!
Get a head start on mastering Lolla by getting to know Grant Park. Prep yourself for three days of amazing-ness and map out the prime locations around the park like Chow Town, Bodegas, Kidzapalooza and more!
Get The Lolla Look
Back again and better than ever, LollaShop is bringing festival vibes to the heart of Chicago’s world-famous Mag Mile. Not only have we returned with official Lollapalooza gear but we’ve brought company. We’re excited to announce we’ll be featuring merchandise from Lolla’s hottest headliners — Radiohead and Red Hot Chili Peppers!
From tees and hats to fanny packs and skateboards, we have all the bases covered. Don’t miss our limited-edition collaborations with the Chicago Blackhawks, Bulls and Cubs, plus the special 25th anniversary collection.
We’re all about having a good time at Lolla. When you’re running from stage to stage trying to catch your next favorite artist, remember these three tips:
- KEEP HYDRATED AND REMEMBER TO EAT – it gets hot out there, but luckily there are CamelBak Filling Stations all around the park. You can also get water at any bar and at our new festival bodegas. While you’re there, stop by one of the great local spots in Chow Town for lunch.
- WATCH OUT FOR YOUR FRIENDS – look out for each other! Use the buddy system with your friends. If you run into any trouble, you can always look out for a member of the Lolla Safety Team or ask anyone with a radio for help. Teamwork makes the dreamwork.
- IF YOU SEE SOMETHING, SAY SOMETHING – we want Lolla to be enjoyable for everyone. If you’re worried about the safety of others or see anything dangerous, please notify a working staff member. We’re here to have a good time AND keep everyone safe!
CAMELBAK FILLING STATIONS
Don’t let sunburn or dehydration get the best of you. Make CamelBak Filling Stations a regular stop; you can bring two of your own factory-sealed bottles of water. And don’t forget the sunscreen (just not the aerosol kind)!
If you’re looking to stash your stuff or recharge your phone, we’ve got you. Reserve a locker here. 4-Day and 1-Day lockers will be available throughout the weekend. Multiple day rentals give you the luxury of leaving your belongings over night. Coming with friends? No worries, you can share lockers with multiple people plus each locker will come with a wristband with your locker number and combo, so that you don’t forget anything. Lockers have universal cell phone chargers inside, so don’t panic when you get that 20% battery notification.
Two-wheelin’ it? As a special offer just for Lollapalooza attendees, our friends at Bike and Roll Chicago are giving discounts on bike rentals, guided bike tours, and Segway tours. Check out their special rental packages (a 65% savings for Festival patrons!). Avoid traffic hassles, and choose a healthy, eco-friendly way of getting to and from the festival or tour Chicago and enjoy its 30+ miles of lakefront paths and 77 different neighborhoods. Click here for more information.
Out-of-towner? Go Airport Express is offering discounted Lollapalooza rates for one-way shuttle transfers to & from Chicago O’Hare International Airport or Chicago Midway International Airport! Reserve your shuttle and arrive to the Festival without a worry.
GETTING AROUND CHICAGO
Traveling from the suburbs? Metra is offering an unlimited ride, 4-Day train pass to Lolla. The $20 pass will is now available at all Metra ticket windows downtown, outlying stations and through the Ventra app. Visit a www.metrarail.com or any Metra train location for details.
Need a ride around Chi? We’ve got Chicago Transit Authority (CTA), Metra and Pace – all in one place! Plan your Lollapalooza trip today using the Regional Transportation Authority (RTA)’s trip planner with real-time travel information.
Fans planning to drive to the event are encouraged to carpool and reserve a discounted parking spot in advance through SpotHero’s Lollapalooza Parking Page. Check out other SpotHero parking deals by visiting Parkapalooza 2016: Your Lollapalooza Parking Guide. New to SpotHero? Enjoy $5 OFF with promo code LOLLA16.
Discounted parking can also be reserved in advance through Park Whiz’s Lollapalooza parking page by clicking here.
Visit an information center for all event related questions while on site. Festival programs, lost and found, and other event services are offered. The main information center is located at Columbus and Congress. Two additional information tents are located off Columbus, north of Jackson and south of Balbo.
Go to Lollapalooza’s virtual lost and found at http://www.lollapalooza.com/lostfound where you can view found inventory, submit a claim, and be more easily connected with your item(s). You can also visit an info booth on-site to search for missing items or to file a claim for lost and found items at Lollapalooza. Remember that not all items are turned in, but we do our best to match belongings and contact you! Unclaimed items will be held for 30 days and then donated to a local charity. Lollapalooza will not be held liable for any lost items.
WHAT’S NEW THIS YEAR?
We’ve got a few things up our sleeve. There are tons of activities and fun things going on all around the park for you to take advantage of between sets. Many of our partners and sponsors have outposts dedicated to maximizing your festival experience, not to mention all the freebies! New activities include:
You spoke, we listened. The Lolla Bodegas are one-stop shops where you can buy quick snacks, like fresh fruit, and festival survival necessities, like sunscreen. Stop by a Bodega on Columbus at the Balbo and Jackson intersections. #Bodega #Lolla
MIX’D UP! CRAFT COCKTAIL BAR
Ready to sip on something new? We’re introducing a brand new specialty cocktail bar at Lolla. Kick back with Lake Michigan as your backdrop while you try cocktails from Tito’s Handmade Vodka, BACARDI, Jack Daniel’s, Hendrick’s Gin, and Red Bull. Guests Must Be 21+ to enter. #CocktailBar #Lolla
Stroll through Lolla’s larger-than-life moments at the Time Warp. This anniversary monument highlights tons of legendary performers that took the stage over the past 25 years. #Timewarp #Lolla
Lolla’s craft beer hangout is back with new additions like an expanded 80 ft. wall of taps offering Stella Artois, Goose Island, and more. Da Beers is also an even bigger party this year decked out with cornhole, ping-pong, and bocce ball. #DaBeers #Lolla
COTTONELLE REFRESH LOUNGE
Visit the COTTONELLE® REFRESH LOUNGE at the corner of Jackson and Columbus to feel fresh and clean all weekend long. Recharge & refresh in the shade and enjoy complimentary Wi-Fi (hello, texting!), hair & makeup touch-ups and COTTONELLE samples with CleanRipple® Texture, designed to clean better so you can GO COMMANDO. After all, there’s nothing more rockstar than going commando.
The Best Eats Around
Curated by Chicago’s own celebrity chef Graham Elliot, Chow Town offers the most delicious festival food, drink, and sweets from the Windy City’s favorite restaurants. Far from turkey legs and funnel cake, Chow Town offers food for everyone, including lobster corndogs, chicken & waffles, burgers, ice creams, and Chicago-style hot dogs.
Keepin’ It Fresh
It’s not your average festival shopping experience. Visit the Art Market on the fountain table for local, national, and world-recognized artisans selling their goods. Whether you need new garb, an upcycled accessory, or to enhance your art collection — you’ll find it in Art Market.
More Than Just A Music Festival
Lollapalooza isn’t just about incredible live music. It’s also a place where Lolla fans can learn more about how to help the world around them and give back. This year we have partnered with organizations such as Love Hope Strength, Headcount, MusiCares, Oxfam America, Rock The Vote and more to bring awareness to important causes. So make sure to check ‘em out!
If your kid is 10 or younger and ready to rock, bring ‘em along for Kidzapalooza. They get in free with a ticketed adult, score! Kidzapalooza, presented by Lifeway, is a festival within the festival for parents who want to show their kids how to Lolla. The Kidzapalooza stage has it’s own lineup and various activities including creating their own music at the Drum Zone and a hip-hop workshop with The Q Brothers. This year we’ve added new lounge areas, ping pong tables and much more! Your kids won’t ever want to leave.
WATCH THE LIVE BROADCAST
Now you can catch Lolla from anywhere. We’ve partnered with Red Bull TV to bring you the 2016 Lollapalooza Live Broadcast. Its free on Samsung Smart TVs, Amazon Fire TV, Kindle Fire, Xbox 360, Chromecast, and iOS and Android devices. Check it out for exclusive artist interviews, behind-the-scenes access, festival highlights and, of course, all of the incredible Lolla performances! Watch it all weekend long on the Lolla homepage.
And check out our announcement video below!