Attending the Festival

Re-Entry/Ins & Outs & Wristband Policy

Three-day ticket holders must exchange their ticket for a weekend wristband and will be allowed to re-enter the Festival. Single day ticket holders will not be allowed to re-enter the Festival. You must pass through security each time you enter.

Wristbands MUST be worn for entry into the Festival. Wristbands are non-transferable, non-exchangeable and cannot be replaced. They cannot be removed and must be worn all three days to allow entry.

Please don’t remove, stretch or tamper with your wristband in any way or you will not be allowed entry (and that will make us sad).

Allowed & Prohibited Items*

Your one-of-a-kind ancient Roman Pugio dagger may be the perfect accessory to your gladiator mandals at home, but don’t show up with it at Lolla and discover you can’t bring it in. Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.
If you can't find the item you're curious about, feel free to e-mail us at info@lollapalooza.com.

The following items are ALLOWED at Lollapalooza:

• Blankets, Sheets, Towels
• Umbrellas (ONLY Hand-Held)
• Soft-Sided Coolers
• Baby Strollers
• Two Factory-Sealed Water Bottles (up to 1 Liter each)
• Empty Camelback, or Other Empty Plastic Container (i.e., Nalgene Bottles, Klean Kanteens, Sigg Bottles, etc.)
• Binoculars
• Non-Professional Recording Equipment (Point & Shoot Cameras, Flip Video Cameras, etc.)

The following items are NOT ALLOWED at Lollapalooza:

• Weapons of Any Kind, including Fireworks or Explosives of Any Kind
• Illegal or Illicit Substances of Any Kind
• Large Backpacks (Framed, Hiking Backpacks, etc.)
• Glass Containers and Metal Aerosol Cans, including Sunscreen in Aerosol Cans.
• Outside Food or Drinks (including Alcohol), except Two Factory-Sealed Water Bottles (up to 1 Liter each)
• Skateboards, Scooters or Personal Motorized Vehicles
• Bicycles Inside Festival Grounds (Plenty Bike Racks are available near The Box Office).
• Carts, Tents & Chairs of Any Kind
• Hard-Sided Coolers
• Pets (except Service Dogs)
• Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lense, Tripods or Other Commerical Equipment
• No Unauthorized/Unlicensed Vendors Allowed. No Unauthorized Solicitations, Handbills, Sampling, Give-Aways, etc.

* Subject to change.

Disability Access & Accommodations

Lollapalooza is open to ALL music lovers! For info on special-needs access & accommodations, click here.

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Kids at Lolla

Coming to the festival with a youngster? Children aged 10 and under are admitted FREE when accompanied by a ticket-holding adult. There is no limit on the number of kids per adult, within the discretion of the front gate staff. For more information on being a kid at Lollapalooza, click here.

Safety & Medical

We make every effort to create a safe environment on the festival grounds, including public and private security and medical staff. If you need any assistance, seek out the medical tent, or look for a peace officer or festival staff member.

Also, it can get hot in Grant Park during the summer and heatstroke is not cool. Drink lots of water. Look for free water fountains throughout Grant Park. Wear sunscreen. Red and crispy is so two years ago. Cool off (and freshen up) at the misting areas on site.

Lost & Found

During the Festival, return found items or look for lost items at the Information/Lost & Found booths. After the Festival, you can inquire about lost items here. Valuables will be held for 30 days and then donated to a local charity.

* Parkways Foundation and C3 Presents will not be held liable for any unclaimed items.

Ticket Order Questions

For information about a specific ticket order, contact Front Gate Tickets, or call 888.512.SHOW. For additional information on Lollapalooza tickets, be sure to visit our Tickets Page.

On-Site & Post-Lolla Info

Still have questions? During the festival, visit our Super Info tents located near Buckingham Fountain, or just ask one of the friendly volunteers stationed near the entrance. Until August, we'd be glad to answer your questions, just e-mail us here, info@lollapalooza.com!

Food Vendors

Want to be a part of a dynamic food court? Click here to read an overview and apply. The deadline to apply was May 3, 2010.

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Green Street Eco-Venders

The festival will feature a select number of art market vendors in Green Street. These vendors must promote/produce eco-friendly products made from sustainable materials, following social and environmentally responsible business practices. Click here for a link to the online Green Street vending application, including booth pricing and guidelines. The deadline to apply was May 3, 2010.

Community Outreach

Lollapalooza provides a great opportunity to reach out to patrons to educate and perhaps influence their choices in a positive way. The festival will feature a special area in the grounds to showcase select nonprofit organizations. Click here for an overview. The deadline to apply was June 2, 2010.

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Volunteer Information

Lollapalooza has a popular volunteer program and we received an enthusiastic response to the call for volunteers. Teams filled up quickly. As of July 5, 2010 we are no longer accepting volunteer applications and all team assignments have been completed.

If you applied for a 2010 volunteer spot, check MyVolunteerPage.com for your current status or to update your record. If you have not heard from us by mid-July, it’s unlikely you will be selected. If you were selected as a volunteer, check your email box for updates. An online overview of your team and the volunteer program will be posted about a week before the Festival.

Booking Information

Due to the high volume of inquiries and submissions we receive, we created a unique e-mail address to catalog and assess the music sent to us on a daily basis. This address was setup to receive submissions from the public up until January 1, 2010. Unfortunately, this deadline has now passed and the account now closed.

We appreciate your interest and enthusiasm for playing the festival, please be sure to check back here after Lollapalooza 2010 for information on submitting your band for 2011.

Internships with Lollapalooza

Thanks for your interest in becoming an Lollapalooza intern in 2010! There will be information and an online application posted here soon. Keep checking in the coming months for more info!

What is Facebook Connect?

Facebook Connect is a feature of Facebook which lets you use your Facebook login to log into sites across the Web.

Facebook says, "Facebook Connect makes it easier for you to take your online identity with you all over the Web, share what you do online with your friends and stay updated on what they're doing. You won't have to create separate accounts for every website, just use your Facebook login wherever Connect is available."

Why Should I login for Lollapalooza.com?

There are a TON of benefits including: picking your favorites in the lineup, sharing with your friends, planning with your friends, telling your friends what bands you are going to see, and much more!

What you can do by logging in:

• pick your favorite bands
• share your picks with your friends
• find out which bands your friends like
• post your lineup to your schedule
• post comments about bands

Will Lollapalooza steal my Facebook login info?

No, we have WAY more friends than you do and we don't care to log into your account! Facebook Connect simply allows YOU easier access to interacting with your Facebook friends on the Lollapalooza website! We assure you your information will remain confidential.