Attending the Festival

Re-Entry/Ins & Outs & Wristband Policy

Three-day ticket holders must exchange their ticket for a weekend wristband and will be allowed to re-enter the Festival.

Single day ticket holders will not be allowed to re-enter the Festival. You must pass through security each time you enter.

Wristbands MUST be worn for entry into the Festival.

Wristbands are non-transferable, non-exchangeable and cannot be replaced.

They cannot be removed and must be worn all three days to allow entry.

Please don’t remove, stretch or tamper with your wristband in any way or you will not be allowed entry (and that will make us sad).

Allowed & Prohibited Items*

Your one-of-a-kind ancient Roman Pugio dagger may be the perfect accessory to your gladiator mandals at home, but don’t show up with it at Lolla and discover you can’t bring it in. Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.

You may bring the following items:

• Blankets
• Umbrellas (small hand-held style)
• Soft-sided coolers
• Baby Strollers
• Two factory sealed water bottles up to 1 liter each
• Empty Camelback or other empty plastic container (i.e., Nalgene bottle)
• Binoculars
• Non-professional equipment or cameras without detachable lenses

The following items are prohibited:

• Weapons of any kind
• Illegal substances (including narcotics) or drug paraphernalia
• Framed or large backpacks
• Alcohol (alcohol will be sold at the Festival)
• Glass containers
• Food or beverages, except for two factory sealed water bottles up to 1 liter each
• Skateboards, scooters, or personal motorized vehicles
• Bicycles inside Festival grounds (bike racks are available near the box office)
• Carts
• Large chains or spiked jewelry
• Fireworks
• Explosives
• Large umbrellas
• Chairs of any kind
• Hard-sided coolers
• Tents
• Pets (except service dogs)
• Video equipment: No video recording will be allowed
• Professional still camera equipment (no detachable lenses, no tripods, big zooms, or commercial use rigs)
• Any audio recording equipment
• No illegal vending is permitted. No unauthorized/unlicensed vendors allowed.
• No moshing, crowd surfing, and/or stage diving
• Unauthorized solicitations, handbills, sampling, give-aways, etc.
• Metal aerosol cans, including sunscreen in aerosol cans.

Disability Access & Accommodations

We want to make sure that all music lovers have access to the Lollapalooza experience!
Click here for 2009 info

Kids at Lolla

Coming to the festival with a youngster in tow? Children aged 10 and under are admitted FREE if accompanied by a ticket-holding adult. There is no limit on the number of kids per adult, within the discretion of the front gate staff. Check out Kidzapalooza and take advantage of our free Tag-A-Kid service.

Safety & Medical

We are making every effort to create a safe environment on the festival grounds, including public and private security and medical staff. If you need any assistance, seek out the medical tent, or look for a peace officer or festival staff member.

Heat Relief

Heatstroke is not cool. Drink lots of water. Look for free water fountains throughout Grant Park. Wear sunscreen. Red and crispy is so two years ago. Cool off (and freshen up) at the misting areas on site.

Lost & Found

During the Festival, look for lost items at the Lost & Found booths next to Buckingham Fountain. After the Festival, you can inquire about lost items here. Valuables will be held for 30 days and then donated to a local charity. Parkways Foundation and C3 Presents will not be held liable for any unclaimed items.

Ticket Order Questions

For information about a specific ticket order, please email lolla@frontgatetickets.com or call 888.512.SHOW. Visit the ticket section of the website for complete Box Office information and hours.

On-Site & Post-Lolla Info

Still need answers? On show days visit the Super Info tents located near Buckingham Fountain or ask one of the volunteers stationed near the entrance. Post-festival, email info@lollapalooza.com

Food Vendors

The deadline to apply to be a food vendor has passed. The application for next year will be posted in Spring of 2010.

Green Street Eco-Venders

The deadline to apply to be a eco-vendor has passed. The application for next year will be posted in Spring of 2010.

Community Outreach

The nonprofits for 2009 have been selected and will be a part of Green Street. Thanks for your interest.

Volunteer Information

As of June 29, 2009, the volunteer application is closed, because almost all the teams are full and there are enough volunteers who have applied already and are waiting to be placed.  
 
If you’ve applied, visit www.myvolunteerpage.com to update your profile, approve assigned shifts, etc.  We’ve placed the bulk of our volunteers, but are still filling some positions.  Closer to the festival, assigned volunteers drop out (for various reasons), so we’ll be looking to fill those spots from those who applied.  
 
If you want to read about the program, click here, but please do not apply at this time.  Thanks!

Band/Booking Information

Thanks for your interest in playing Lollapalooza 2010! Due to the high amount of inquiries and submissions we receive a day, we have created a separate e-mail address to catalog and assess the music we receive on a daily basis. This address will receive submissions from the public until January 1, 2010.

Send your Electronic Press Kit to lollasubmissions@c3presents.com. In your EPK, be sure to include a bio, MP3(s), promo photo(s) and booking contact info and we’ll take a listen!

Internships

Please check back later for 2010 Internship information.

What is Facebook Connect?

Facebook Connect is a feature of Facebook which lets you use your Facebook login to log into sites across the Web.

From Facebook:
"Facebook Connect makes it easier for you to take your online identity with you all over the Web, share what you do online with your friends and stay updated on what they're doing. You won't have to create separate accounts for every website, just use your Facebook login wherever Connect is available."

Why Should I login for Lollapalooza.com?

There are a TON of benefits including: picking your favorites in the lineup, sharing with your friends, planning with your friends, telling your friends what bands you are going to see, and much more!

What you can do by logging in:

• pick your favorite bands
• share your picks with your friends
• find out which bands your friends like
• post your lineup to your schedule
• post comments about bands

Will Lollapalooza steal my Facebook login info?

No, we have WAY more friends than you do and we don't care to log into your account. Your information will remain confidential.